Frequently Asked Questions
Got Questions? We’ve Got Answers.
Here you’ll find answers to common questions about our Algo Software Services, installation process, refund policy, and support.Lorem ipsum is placeholder text commonly used in the graphic, print, and publishing industries for previewing layouts and visual mockups.
What is Wolfox Trading Software?
Wolfox Trading Software provides automated trading solutions (Algo Software Services) that help traders execute strategies without manual effort. Our bots run 24/7, following your rules for entries, exits, and risk control.
Do I need trading experience to use your software?
No. Even if you are new to trading, our team will handle the installation, setup, and provide simple instructions for daily use. We also offer lifetime support so you are never left on your own.
What platforms and brokers does your software work with?
Our software is compatible with most leading Forex brokers and platforms that support MetaTrader (MT4/MT5). If you’re unsure, simply share your broker details with our support team, and we’ll confirm compatibility.
Do I need a VPS to run the trading bot?
Yes, we highly recommend using a VPS (Virtual Private Server) so your bot runs 24/7 without interruptions. Don’t worry—we’ll set it up for you during installation.
Is trading with a robot risk-free?
No trading strategy is 100% risk-free. Our bots improve consistency, reduce manual errors, and save time, but market risks always exist. We advise using safe risk management and settings.
Can you install the software for me?
Yes. Our team provides remote installation and configuration for all clients. We’ll also optimize your VPS and trading settings so everything works smoothly from day one.
What if the software doesn’t work on my account?
If our software fails to function as promised, we provide a refund within 7 days of purchase. Please see our Refund Policy for full details.
How can I contact support if I have issues?
You can reach us anytime through:
📧 Email: support@wolfoxtradingsoftware.com
📞 WhatsApp: +44 7367 064078
📝 Ticket System (coming soon on our website)
Our team usually responds within 24 hours.
Will you update the software in the future?
Yes. We provide lifetime maintenance and updates for supported plans. If markets change, our bots are upgraded to stay efficient and compatible.
Can I use multiple accounts with the same license?
Some of our plans allow multiple accounts under one license. Please check our Pricing page or contact support to confirm if your plan supports this.
Is my personal and financial data safe?
Yes. We follow strict privacy and security measures. Your account details are never shared, and payments are processed through secure providers. Read our full Privacy Policy for details.
Is trading with a robot risk-free?
No trading strategy is 100% risk-free. Our bots improve consistency, reduce manual errors, and save time, but market risks always exist. We advise using safe risk management and settings.
Can you install the software for me?
Yes. Our team provides remote installation and configuration for all clients. We’ll also optimize your VPS and trading settings so everything works smoothly from day one.
What if the software doesn’t work on my account?
If our software fails to function as promised, we provide a refund within 7 days of purchase. Please see our Refund Policy for full details.
What if the software doesn’t work on my account?